Privacy policy

Effective Date: 04-08-2026

Welcome to Oakora SHOP ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our wooden furniture, including chairs and tables.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers; we do not store your full payment card details)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referral website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products

  • Communicate about your orders

  • Respond to customer service requests

  • Process refunds and returns

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send marketing emails if you have chosen to receive them

  • Comply with legal obligations

3. Payment Information

Payments are processed by trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Improve website functionality

  • Analyze website traffic

  • Remember your preferences

  • Measure advertising performance where applicable

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information with:

  • Shipping and delivery companies

  • Payment processors

  • Website hosting providers

  • Marketing and analytics service providers

  • Professional advisers where necessary

  • Government authorities when required by law

We do not sell your personal information to third parties.

6. International Transfers

Because we serve customers in the United Kingdom, the United States, and other countries, your information may be transferred to and processed in countries outside your place of residence. We take reasonable measures to protect your information during such transfers.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our agreements

8. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Request a copy of your data

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

To exercise your rights, contact us using the details below.

9. Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting data over the internet or storing data electronically is completely secure.

11. Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum age required by applicable law), and we do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Oakora SHOP

Email: help@aokaraa.shop

Website: www.aokaraa.shop

Business Address: 18 Fitzroy Square, London W1T 6EQ, UK